tk44 Deposit Guide
Read this once and you will know which wallet to open, the smallest amount you can send, how many minutes the balance takes to move, and what to do when a top up stops halfway. Every step below is written for the phone in your hand, not for a desktop browser.
- Minimum deposit ৳250
- Balance lands in about 4 minutes
- 24/7 Live Chat when something stalls
- 18+ · Play Responsibly
Your first taka in four steps
The order matters more than the speed. If you send money before the player ID exists, the payment has nowhere to land and support has to match it by hand. Create the account first, then move the cash.
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Open a player account and copy your ID
Register at the sign up page with your own mobile number, then log in once so the cashier unlocks. Your player ID sits at the top of the deposit screen. That ID is the only thing that connects a wallet transfer to your balance, so keep it on screen while you use your wallet app.
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Start the transfer from your wallet app
Open bKash, Nagad, Rocket or Upay and choose Send Money. Enter the deposit number shown in the cashier, then type the amount. The floor is ৳250. Anything below that is still your money, but it cannot be credited to a player account, so the cashier will return it.
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Put your player ID in the reference box
The reference field is a single line on the wallet confirmation screen. Type your player ID there without spaces. Skip it and the payment still arrives, but it lands in the unmatched queue where a human has to sort it out. One short line saves a long wait.
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Confirm, then refresh the cashier
Approve the transfer with your wallet PIN and save the transaction ID the wallet shows you. Go back to the tk44 cashier and refresh once. Most deposits post in about 4 minutes. If the balance is still empty after that, the transaction ID is what live chat needs to trace it.
Four wallets, one four-minute wait
There is no faster channel and no slower one. The wallet you already use every day is the right choice, because a familiar screen means fewer wrong numbers typed at midnight.
- bKash
- Nagad
- Rocket
- Upay
- Daily withdrawal ceiling
- ৳145,000
- First payout review
- 1 hour
- Accounts per person
- One
How each wallet actually sends the money
People lose deposits in the same three places every week: they use Cash Out instead of Send Money, they mistype one digit, or they leave the reference blank. The table below is the version worth screenshotting.
| Wallet | Correct screen to use | Reference field | Most common slip |
|---|---|---|---|
| bKash | Send Money to the number shown in the cashier | Your player ID, no spaces | Cash Out to a nearby agent instead of Send Money, so the money never reaches the cashier number |
| Nagad | Send Money inside the Nagad app | Your player ID, no spaces | Typing an amount under ৳250, which cannot be credited to a player account |
| Rocket | Send Money from the Rocket menu or app | Your player ID, no spaces | The wallet number is saved with a wrong digit after a SIM swap or number change |
| Upay | Send Money inside the Upay app | Your player ID, no spaces | Leaving the reference empty, so the payment waits in the unmatched queue |
One rule covers all four rows: send from a wallet registered in your own name. The account name and the wallet name should match. When they do not, the deposit can still be credited, but the payout stage is where it becomes a problem, because identity checks need the same name on both sides.
When the balance stays at zero
Almost every stuck deposit is one of five things, and four of them you can fix yourself in a couple of minutes. Work down the list before you open live chat, because the answer is usually in the first two rows.
| What you see | What usually caused it | What to do |
|---|---|---|
| Wallet shows success, cashier shows nothing | The reference line was empty, so the payment is sitting unmatched | Send the transaction ID to live chat. They match it to your player ID and credit it manually |
| Payment was attempted but never left your wallet | A network drop between your phone and the wallet during the PIN step | Check the wallet history. If no debit is listed, simply start again from the cashier |
| Cashier refuses the amount | The figure is below the ৳250 minimum | Send a larger single amount. Small amounts are returned to the sending wallet |
| Deposit credited, bonus missing | The offer was not selected before the transfer, or the amount fell short | Read the offer terms on the bonus page and ask chat whether the entry can still be added |
| Everything looks right but you are logged out | You sent from a second account or a family member's wallet | Ask chat to review it. One account per person is the rule, and mismatched names slow the review |
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Keep the transaction ID, not a screenshot of the PIN screen
Support needs the wallet's transaction ID and your player ID. A picture of your balance proves nothing, while the transaction ID lets an agent open the exact record on the wallet side and see where it stopped.
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Live chat is open all night
Deposits tend to fail at the worst hour, so support runs 24/7. Write one message with the wallet name, the amount, the time and the transaction ID. One complete message is answered faster than five short ones.
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Do not send a second payment while the first is unresolved
Doubling the transfer turns one clean fix into two records to match. Wait out the four minutes, check the wallet history, then decide. If the first payment did leave your wallet, chat can find it without a second one.
Top ups from a shop counter or a friend's phone
Plenty of players hand cash to the bKash agent on the corner and let the agent send the transfer. It works, and the four-minute timing does not change. Two things do change: the reference line is often skipped at a busy counter, and the wallet name on the receipt belongs to the agent, not to you.
If you use an agent, stand there until the confirmation SMS arrives, then check that your player ID is in the reference before you walk away. Ask the agent to read the reference back to you. That single habit removes most of the missing-deposit complaints that reach live chat on a Friday night.
Borrowing a friend's phone is fine for a one-off top up, but the wallet must still be in your name for the payout stage. Before your first withdrawal you will be asked for an NID card, passport or driving licence, and the name on it has to match the account holding the deposit.
If you mostly play on the move, install the app so the cashier opens in two taps instead of a browser login. The build is 3.2.10, about 28 MB, and runs on Android 6.0 and above. The download steps live on the app page.
Time your tk44 deposit around the offer
The first deposit is the one worth planning. A first top up of ৳250 or more qualifies for the 190% welcome bonus, capped at ৳5,500, with the bonus amount carrying an 11x wagering requirement. Send ৳2,000 as your first transfer instead of ৳300 and you leave most of the cap unused, because the percentage is applied to whatever arrives first.
Later deposits have their own lane. The reload offer adds 29% on top of a top up, and daily cashback returns 1.7% of the day's play whether you finish up or down. Bringing a friend who registers and deposits pays ৳175 to the referrer. None of these need a separate transfer; they hang off the deposit you were going to make anyway.
What matters is choosing the offer in the cashier before you press send. A deposit that lands without an offer attached is a plain deposit, and live chat cannot always attach the bonus afterwards. Read the terms on the bonus and VIP page once, then set your amount and go.
Weekends are the busiest window, and wallet networks slow down when the whole country is topping up at once. If a Saturday deposit takes longer than four minutes, it is usually the wallet queue rather than the cashier. A weekday morning transfer often posts in less time than the estimate.
Read these lines before you press send
| Point | Detail that matters |
|---|---|
| Smallest top up | ৳250. Lower amounts cannot be credited and are returned to the sending wallet |
| Smallest payout | ৳1,400, processed in about 32 minutes to the same wallet type you deposited with |
| Daily payout ceiling | ৳145,000 until your VIP tier lifts it. The full ladder is on the bonus and VIP page |
| Identity check | NID card, passport or driving licence, reviewed in about 6 hours. Required before your first withdrawal |
| First withdrawal | Allow about 1 hour while the account and documents are reviewed for the first time |
| Names | The wallet, the player account and the ID document should carry the same name |
| Deposit fees | tk44 does not add a charge. Your wallet operator may apply its own fee under its own rules |
Money that is meant to be spent on play
Deposits should come from money you can afford to lose, not from borrowed cash, a salary advance or a loan taken for the purpose. If a session has stopped feeling like entertainment, live chat can set a deposit limit or a cool-off on your account without any argument.
tk44 is for players aged 18 and over. Play Responsibly · 18+
Answers for the deposit desk
How long should a tk44 deposit take to appear?
About 4 minutes from the moment your wallet confirms the transfer. If nothing has changed after that, check that your player ID was typed in the reference box, then send the wallet transaction ID to live chat. They can trace the payment and credit it by hand.
What is the smallest amount I can deposit?
৳250 per transfer. Smaller amounts cannot be attached to a player account, so they are returned to the wallet that sent them. There is no upper limit posted per transfer, but your wallet's own balance and daily limits still apply.
Does tk44 charge a fee on deposits?
No. The amount you send is the amount credited. Your wallet operator may apply its own charge when you cash out or send money, and that fee is set by them, not by us. Check the wallet's confirmation screen before you approve a transfer.
Can I deposit from a friend's or relative's wallet?
Use a wallet registered in your own name. Identity checks before a withdrawal compare the account name, the wallet name and the document, so a third-party deposit can hold up your first payout. If you have already sent one by mistake, tell live chat before you request the withdrawal.
Why was my first deposit bonus not added?
Three usual reasons: the offer was not selected in the cashier before the transfer, the amount was below ৳250, or a bonus had already been claimed on that account. The 190% welcome offer is capped at ৳5,500 and carries 11x wagering. Chat can check the record and tell you which rule applied.
Can I deposit through the app instead of a browser?
Yes. The cashier in the app works the same way and the timing does not change. The current build is 3.2.10, around 28 MB, for Android 6.0 and above. Install it from the app page, then log in with the same account details.
I deposited, then changed my mind about playing. Can I withdraw straight away?
Withdrawals start at ৳1,400 and take about 32 minutes, but the first one needs an identity check first, so allow about 1 hour. Bonus money carries an 11x wagering requirement before it can be withdrawn. The full process is on the withdrawal and KYC page.
What if my wallet app crashes in the middle of the transfer?
Open the wallet history before you try again. If the payment is listed as completed, the deposit is on its way and there is nothing more to do. If no debit appears, the transfer never left your phone and you can start a fresh one from the cashier.
Open the cashier and send the first amount
Create your account in a couple of minutes, copy the player ID from the deposit screen, and top up from bKash, Nagad, Rocket or Upay. The 190% welcome bonus up to ৳5,500 waits on that first transfer.
Cashier questions that come up on match night
Short answers to the things players ask live chat right after a top up. If your money is already out of your wallet and the balance has not moved, read the second answer first.
How long should I wait before I worry?
Balance credit takes about 4 minutes after the wallet confirmation screen appears. Stay on the cashier page and pull the balance down once with the refresh icon. If 10 minutes pass with nothing, send live chat a screenshot of the wallet receipt. The team works 24/7 and can see the transfer from their side.
What is the smallest amount the cashier will accept?
৳250 per transfer. A smaller amount is still your money, but it cannot land on a player account, so it goes back to your wallet. The same floor applies to every one of the four wallets, so there is no cheaper route through Rocket or Upay. Withdrawals start at ৳1,400.
Does the 190% welcome bonus cover a second top up?
No. The 190% rate and the ৳5,500 cap apply to the first deposit only. After that, reload offers run at 29%, and daily cashback returns 1.7% of what you turn over. Bonus money carries an 11x wagering requirement and stays valid for 7 days, so a first deposit made on a quiet Tuesday has the same clock as one made before a big match.
Can someone else send the money from their phone?
The transfer needs the deposit number from your cashier screen and your player ID in the reference field. When the wallet account name and the player name do not match, the payment lands in the unmatched queue and a person has to sort it by hand, which takes longer than the usual 4 minutes. Sending from your own bKash, Nagad, Rocket or Upay account is the cleanest route.
Do I have to upload documents before I can deposit?
No. You can register, log in and deposit without sending anything. KYC is checked before your first withdrawal, not before your first top up: a National ID card, passport or driving licence, reviewed in about 6 hours. Doing it early means the first payout request at ৳1,400 or more is not held while the desk waits for a photo.
Can I use the app to top up instead of the browser?
Yes. The app opens the same cashier, shows the same deposit number and credits in the same 4 minutes on mobile data. It is 28 MB on Android 6.0 and up. If the browser tab keeps reloading on a slow connection, the app is the steadier option on a bus or during load shedding.
What if I send the same amount twice by mistake?
Both transfers will be credited to the player ID, and both count toward bonus wagering, so nothing is lost. Tell live chat the two receipt numbers anyway so the desk can label them and your statement stays readable when you ask for a withdrawal. Do not send a third transfer to "fix" a missing balance before you have spoken to support.
Where do I find the deposit number again?
It sits on the cashier screen right under the amount box, and it is not your player ID. The deposit number routes the money to tk44, the player ID in the reference field links it to you. Both are needed on every transfer, including a second or third top up later the same evening.